Recent Posts

Make Sure Your Business is Certified: SERVPRO Cleaned

12/27/2020 (Permalink)

Covid cases are still going up in our communities and it is important to do everything we can to slow the spread. This has been something that we have been dealing with for most of the year, but we can’t stop taking precautions just yet. This means as a community we have to step up to do everything we can, this includes wearing masks, cleaning/sanitizing business and restaurants, and social distancing as much as possible. One way SERVPRO is trying to help during this pandemic is by offering Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust the professionals at SERVPRO to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence and you’ll know the #1 choice in clean up and restoration was there.

The Roof on My Business is Leaking, What Do I Do?

12/27/2020 (Permalink)

Storms can have a detrimental effect on your business, and most of it is unavoidable. Whether there is a power outage that threatens your inventory or a leaky window, water in your store disrupts your day-to-day operations. In extreme cases, the roof or a door can break down enough for water to flood your space. When flooding occurs, you need a professional team to inspect the damage and develop a suitable action plan.

Our team is ready to handle flood damage in your business. At SERVPRO, we pride ourselves on our ability to arrive promptly and provide a thorough assessment of the situation, so you have the information you need to make business decisions. Our expertise is verified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the certifying agency in our industry. Rather than assembling a team of contractors to address your needs, let our crew take the helm and lend our expertise to your restoration process.

How does a professional team clean my business after a flood?

Many people wonder what exactly is the difference between hiring a professional restoration team and taking action yourself. Besides our formal training in all water restoration matters, we also have within our reach the latest techniques and equipment in the industry. Handling each project with the correct tools makes for more efficient use of time and money, mitigating your loss. As our SERVPRO team addresses problem areas in your store, we may use some of the following to achieve restoration-

  • Water extractors of various capacities to remove significant volumes of water as well as water hiding in hard-to-reach places
  • Foggers to spray antimicrobial solutions through your store, allowing them to settle on all surfaces and prevent the spread of bacteria
  • Dehumidifiers of varying sizes to improve the speed of absorption for moisture in the air

SERVPRO understands your needs as a business suffering from flood damage. Call us today and let us be your ally in a time of crisis. Like you, we want your store to feel, "Like it never even happened."

How Do I Restore the Floors in My Business?

12/26/2020 (Permalink)

Your Business Can be Restored with the help of a Reputable Restoration Company.

Owning a business may be your lifelong dream, and you probably invest much of your capital and time in making it succeed. When you face an obstacle in getting it restored after a flood or a fire, it is best to trust experts in the field to perform a thorough assessment of the damage and guide you in the restoration process.

In our area, SERVPRO leads all restoration companies with our expert water and fire restoration technicians. Our staff trains with and holds certifications by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), verifying our expertise in the field. When you reach us at our 24/7 hotline, you gain peace of mind at being in the hands of experts.

How does SERVPRO dry my business after a water incident?

Among our specialists, we take great pride in our water restoration technicians and their expertise. At SERVPRO, we know that water in your business implies a loss of time, customers, and revenue, which is why we work diligently to restore your workspace as soon as possible. Our focus is not only on extracting water but also on removing excess moisture to protect your establishment from the threat of mold and other complications. To restore humidity levels our team may use-

Truck-mounted pumps connecting to municipal sewers as needed

Submersible pumps 

Handheld wand extractors for hard-to-reach corners 

We monitor our progress with state-of-the-art moisture meters and complement our actions with dehumidifiers, air circulators, and drying mats as needed. Our SERVPRO technicians document each step, which could help you if you are filing an insurance claim for the incident.

Let SERVPRO be your partner when life events threaten your business. Give us a call today and we’ll make it "Like it never even happened."

Commercial Facility Odor Removal

12/23/2020 (Permalink)

Keep it Fresh!

Have you ever wondered how your customers feel when they enter your facility? Most commercial property owners strive to offer a comfortable and welcoming facility for their customers. The happier and more comfortable the customer is, the longer they will stay and more likely they will be to return. 

In addition to a clean, neat appearance, your facility should also have a clean smell. Unpleasant odors in your commercial property have the ability to negatively impact your business. Odors are good or bad based on individual perception. It is important to ensure that your customers have a positive perception of your facility. 

SERVPRO is widely known for being the leader in fire and water damage cleanup and restoration but we also offer many other services. Our team at SERVPRO is also trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize unpleasant odors thoroughly. 

The science of identifying and eliminating odors can be a tricky thing, so give us a call today and leave the restoration to us. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.

Candle Safety Tips

12/23/2020 (Permalink)

Although fires from candles happen more often around the holidays, many people use candles all

year round. SERVPRO wants you to be safe from fire and smoke damage. It is

important to be careful any time you have an open flame in your home.

Fire prevention is the best way to fight against fire damage or injuries.

SERVPRO offers these candle safety tips:

  • Do not let children near candles
  • Keep trees and other plants away from candles
  • Make sure candles are not near window curtains or blinds that could catch fire
  • Keep lit candles in safe candle holders
  • Do not leave children alone in a room with lit candles
  • Do not light candles in the bedroom. You might fall asleep. One-third of all candle fires
    start in the bedroom.
  •  If the power goes out, use flashlights instead of candles
  • If someone in the home uses oxygen, do not use candles
  •  Fire damage from candles happens 35 times a day in the U.S.
  •  Keep candles at least 12 inches away from anything that can catch fire
  • Put out candles when leaving the room or going to bed

A little caution goes a long way to protect you and your loved ones. If you have to deal with

damage caused by smoke or fire from a candle in your home, the professionals at

SERVPRO are just a phone call away.

Clean the Dryer Lint Filter to Prevent Fires

12/22/2020 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your home, SERVPRO can help clean vents and ducts that may have lint build-up.

Other tips for keeping your dryer vents clean from the National Fire Protection Association (NFPA) include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by obstacles. Do not use a dryer that does not have a lint filter.

Your first hint that you need to check your vents is when your clothing doesn’t dry after a normal drying cycle.

Other hints include a musty odor in the clothing following the drying cycle, clothes that seem unusually hot to the touch, or excessive heat in the laundry room.

If you would like your dryer vent cleaned to minimize risk of fires or you have sustained smoke or file damage from a dryer fire, call SERVPRO today to schedule a free inspection!

Removing Smoke Odor From Your Home After a Fire

12/22/2020 (Permalink)

Three Common Home Deodorization Methods

Smoke smell can be a very persistent nuisance in your home. Fortunately, there are a variety of ways to address the odor, whether it is caused by a fire or cigarette smoke. The following are three common home deodorization methods.

  1. Air Purification

In many cases, a simple air purifier will eliminate lingering smoke odor. Unlike air fresheners and candles, air filters trap the smoke particles rather than covering up the smell. Air purifiers are often purchased as standalone devices; however, HEPA and activated carbon filters can be purchased for many HVAC systems and help with whole-home odor elimination. Be sure to follow the manufacturer’s instructions and change the filters regularly.

  1. Ozone Treatment

A more intense method of odor removal is ozone treatment. Ozone machines release ozone particles, which have three oxygen molecules. Due to the chemical structure of ozone, the particles combine with smoke odor particles, creating a new particle that does not smell like smoke. Additionally, ozone itself has a smell that is often described as “clean.” The ability to neutralize unpleasant odors and introduce a pleasant fragrance into the home makes ozone a particularly effective method of dealing with smoke odor. However, ozone can be dangerous if not handled properly, so it is important to hire professional help if you choose this method of home deodorization.

  1. Thermal Fogging

Another odor-eliminating technique best left to professionals is known as thermal fogging. With this technique, a fog of deodorizer is sprayed over the affected area. Additionally, the area is heated up, causing porous materials to expand. This allows the deodorizer to penetrate cracks, crevices, and other areas unreachable by different methods.

If your home has a lingering odor from cigarette smoke, a house fire, or fireplace, a professional restoration service can help you with home deodorization. Instead of simply covering up the odor, they can eliminate it so that it does not return.

SERVPRO Smoke & Soot Cleanup

12/21/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, our professionals at SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

If you have experienced fire damage to your property, give us a call today and we’ll make it “Like it never even happened.”

Electrical Fire Safety Tips

12/21/2020 (Permalink)

Overloaded Electrical Circuit Safety Tips

Electrical circuits can become dangerous when overloaded.  Though it may be easy to simply plug in another power strip or extension cord when adding equipment, the wiring in some buildings often isn't capable of supporting too many high powered electronics.  Older office buildings and homes, in particular, often suffer from lack of electrical outlets.

Overloaded electrical circuits are a major cause of residential fires. Help lower your risk of electrical fires by learning the warning signs and not overloading your electrical system.

Overloaded circuit warning signs:

  • Flickering, blinking, or dimming lights
  • Frequently tripped circuit breakers or blown fuses
  • Warm or discolored wall plates
  • Cracking, sizzling, or buzzing from receptacles
  • Burning odor coming from receptacles or wall switches
  • Mild shock or tingle from appliances, receptacles, or switches

How to prevent electrical overloads:

  • Never use extension cords or multi-outlet converters for appliances
  • All major appliances should be plugged directly into a wall receptacle outlet. Only plug one heat producing appliance into a receptacle outlet at a time
  • A heavy reliance on extension cords is an indication that you have too few outlets to address your needs. Have a qualified electrician inspect your home and add new outlets
  • Power strips only add additional outlets; they do not change the amount of power being received from the outlet

If fire damage has impacted your home or business, please call SERVPRO. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.

Avoiding Business Interruption

12/16/2020 (Permalink)

Avoiding business interruption is almost always the top priority of our commercial clients. 

At SERVPRO, many of our members come from backgrounds in finance and accounting professions, and they understand the importance of maintaining cash-flow for a business. 

Prior to beginning a commercial restoration project, the facility is walked-through with appropriate decision makers. If avoiding business interruption is a priority, our team will work with the client to provide quality service while helping the client maintain production in their facility. Some of the ways we do that is by working out a schedule with the client so that our team works after hours or on weekends while the facility is normally closed; or, we may work around the client in specified areas during business hours; another solution is moving the client to another building until restoration and repairs have been completed. Whatever the answer may be, each is tailored to meet and satisfy the needs of our client on a case by case basis.

Commercial Damage

At SERVPRO, we recognize the urgency to react and to immediately build a recovery plan when we partner with commercial clients. Our office works with our partners to make sure documents flow through the right channels in order to simplify settlements during claims or direct pay losses. If tenants are involved, we have the flexibility to work directly with them individually. We also anticipate and recognize coverage issues so that our customers can understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry. If there is a disaster in your commercial facility, call the team at SERVPRO. We’ll make it “Like it never even happened.”